Do you ship internationally?

Yes, we ship to numerous countries worldwide. For specific details on shipping to your country, please refer to our shipping information page. Keep in mind that your order may be subject to import duties and taxes, the details of which can vary by country.

Do you ship to APO / FPO?

Certainly! We support shipping to APO/FPO addresses through appropriate postal services. Be aware that customs duties and taxes might be applicable upon delivery.

Eau de toilette vs eau de parfum: What’s the difference?

The primary difference lies in the concentration of fragrance oils. Eau de parfum has a higher concentration, giving it a more potent scent, whereas eau de toilette has a lighter concentration. Other forms like pure perfume and eau de cologne vary in concentration as well.

What is the difference between a splash and a spray?

The fragrance is identical; the difference lies only in the application method. Some people prefer spray bottles as they may provide a longer shelf life, while others prefer splash bottles. It’s a matter of personal choice.

What is a tester?

Testers are unboxed versions of the fragrance meant for display at retail counters. They offer the same authentic, fresh fragrance at a more affordable price due to the absence of packaging.

Why do some men wear Cologne, and others prefer to wear After Shave?

This preference is often linked to the effects of the product. After Shave Lotion typically provides a stinging sensation and helps close pores, while After Shave Balm and Gel provide soothing effects. It boils down to personal preference and skin needs.

What do fragrance notes refer to?

Fragrance notes describe the various scents that make up a fragrance. Top notes are light and short-lived, middle notes appear within about 15 minutes, and bottom notes are the heavier, long-lasting ingredients.

How can I keep my fragrance from going bad?

Store your fragrances in a cool, dry area away from direct sunlight. Keep opened bottles in their original boxes to extend their shelf life.

My fragrance has been discontinued, how do you still have it in stock?

We maintain a broad inventory, including some discontinued fragrances. Our buyers work diligently to secure these rare finds and store them in optimal conditions in our warehouse.

My perfume does not spray, nothing comes out, is it broken?

If your fragrance bottle is not spraying properly, follow these instructions:

1. Hold one finger against the spray nozzle.
2. Pump the spray 10-15x.
3. Remove your finger and pump again as needed.
4. Let the bottle settle for a few minutes.

Your bottle should work fine now! If problems persist, please contact us at support@scentalla.com.